SDC&A Frequently Asked Questions and Policies
How do I register for a class?
Registration is online through our website. Click “Register Now” and follow the prompts. The annual registration fee is $28 for one student or $40 for a family. The registration fee automatically renews one year from your enrollment date. A 10% discount is given to families with 3 or more enrolled students.
Do you offer trial classes to new students?
Yes, a new student can try any class on our schedule by paying a drop–in fee of $22. You are allowed one drop–in class per style of dance (i.e. one ballet class, one tap/jazz class, one hip- hop class etc). Should you choose to enroll in one of the classes you dropped-in to, your fee for that class can be credited towards your tuition. Please register online prior to attending your drop–in class and complete the online waiver.
How much is tuition and how do I pay my tuition?
Tuition is based upon your class level and the number of classes you attend per week. Tuition may be paid monthly, by single term (Fall or Spring), by double term (both Fall and Spring), or by full year (includes Fall, Spring, and Summer). Tuition paid monthly will be collected on the 1st of every month and must be paid through our online portal with the required setup of an automated monthly tuition payment of either an Electronic Funds Transfer/EFT (no extra charges applied), or Credit Card (with a 2.5% surcharge/Convenience Fee). Monthly tuition is not available to be paid by check. Tuition paid for by Full Year or Double Term will receive a discount and should be paid by check in the studio. Tuition is due before or on the 10th day of the month. Tuition paid after the 10th is subject to a $25 late fee. Returned checks, denied credit cards, or denied EFT will incur a $25 penalty fee.
Is tuition prorated for months that have holidays or that the school is closed for breaks?
No, tuition is not prorated for months with holidays or when we close for breaks (spring break, winter break, etc). Tuition is billed at a flat monthly rate regardless of how many actual weeks there are in a month. As such, some months have four weeks while others have five weeks. We do not increase tuition on the months where you end up taking more classes in a month that contains five weeks. Therefore, we do not prorate tuition for the months when we are closed for holidays and breaks between terms.
How do I know when you are closed for breaks?
We generally follow the San Ramon Valley Unified School District calendar.
We have spring classes, summer classes, and fall classes.
What is the difference between a non-contract monthly student and a contract monthly or term student?
Each class has a maximum enrollment of 18 dancers. Students who choose the non-contract monthly option do not have a guaranteed spot in a class should they have excessive absences. Students who sign the show participation contract are committing to attend class through the end of the term and beyond the end of the performance season. Their commitment ensures that their place will be held in class for them in the event of multiple or prolonged abscesses, within reason.
What is the appropriate class attire and where can it be purchased?
Each Level is designated by the color of their leotards and may be purchased directly from Soo Dance Academy. Students are required to wear the studio leotard.
Female ballet students should be in their level colored leotard, pink tights, and pink ballet shoes. Male ballet students should be in plain white t-shirts, black tights or jazz pants, and black ballet shoes. Ballet shoe strings should be triple knotted, then trimmed and tucked into shoes. Level 4 and above females should wear canvas flat shoes with stretchy ribbons sewn on. Pointe shoes must also be sewn with stretchy ribbons.
Character students should wear ballet attire and black, low heeled Sansha brand character shoes.
Jazz, tap, hip-hop, and contemporary female students should also be in their level–colored leotard along with black tap shorts or leggings and tan jazz or tap shoes. Male students should wear plain white t-shirt with black jazz pants and black jazz or tap shoes. Students are permitted to wear their Soo Dance Academy t-shirt in these classes.
What is your refund policy?
We do not offer refunds on tuition.
What is your withdrawal policy?
We ask that you please provide a minimum of one week notice when withdrawing from a class. All withdrawals must be done before the 1st of the upcoming month to avoid being charged tuition for that month.
What is your make-up policy?
You may make up for a class in the month that it is missed at either our San Ramon or Blackhawk location. The class must be the same level or lower than your current class level. We do not offer refunds for missed classes. If for some reason you will miss multiple classes in a month due to personal circumstances, know that credit for tuition is given for absences from class due to vacation, illness or any other reason in the form of a make up class only during the same month as the absence. Make up classes must be scheduled online in advance in a class that is not currently full.
Is there an on–time arrival/departure policy?
Students should arrive at least 10 minutes prior to the beginning of their class in order to change into their dance shoes, go to the bathroom, and/or stretch. Students who are left unattended during class must have a parent/chaperone arrive five minutes prior to the end of class to pick them up. We will charge a late pick up fee of $1 per minute starting at five minutes. Children who are not attending class cannot be left unattended in the studio. Pre-Ballet students may not be dropped off and left alone, so a parent/guardian must remain in the studio for the duration of class.
I would like to participate in a performance. What do I need to do?
Participation in a performance requires a commitment of a minimum of two classes per week for Pre-Ballet, Level 1, Level 2 or Teen. If the student is in Level 3, 4, 5 , they must attend three classes per week AND the two ballet company rehearsals per week for ballet students. Everyone is required to sign a five month term length contract committing to the performance and attend the classes that follow the performance.
Upon enrollment, all students who wish to participate in the performance must commit to attending the school for a five month consecutive period regardless of enrollment date.
What is the cost to participate in a performance?
There is a performance fee of $25.00. You are required to cover the expense of your costume (determined once the costumes are selected) and a copy of the performance DVD/Photographs Downloading ($40). Tickets to the performance are sold separately and you may purchase at your discretion.
I want to participate in the performance, what options do I have to configure the best classes to meet my interests?
Weekly class requirements are outlined below. Commitment to a performance includes agreement to a contract that states you will continue to attend classes and pay tuition for the remainder of the term once the performance is complete.
PRE BALLET, LEVEL 1
Show participation requires two classes per week.
Show participation requires two classes per week.
Option A: 2 dance classes a week (2 ballet or 2 non ballet)
Option B: 1 ballet class a week + 1 non ballet class
Option C: 1 class a week + show prep class
LEVEL 3, LEVEL 4
Show participation requires three classes per week + one (or more) company rehearsals.
Option A: 3 ballet classes a week
Option B: 2 ballet classes a week + 1 non ballet class
Option C: 2 classes a week + show prep class
Show participation requires four classes per week + two (or more) company rehearsals
Option A: 2 ballet classes a week + 2 point class
Option B: 3 ballet classes a week + other non ballet class
Company Ballet Rehearsal
A company rehearsal every week is required for all Level 3, 4, 5 and Teen students participating in the show. These rehearsals are mandatory and they do not count toward your weekly technique classes. You are allowed one excused absence. If you are absent for more than two company rehearsals, you will be required to take a private 45 minute make–up private class. Students who miss more than five rehearsals will be dropped from the show. The tuition rate for each company rehearsal is $135 per term and is in addition to your standard class tuition.
What is the Show Prep Class? Why is it required and how much does it cost?
It is our belief that ballet is the foundation of all dance genres. Students who choose course options that do not include the required minimum number of ballet classes per week are not exposed to the same level of technique training as those who attend the minimum number of ballet classes per level. The show prep class is required to help dancers continue in fine-tuning their technique and choreography. Classes will be comprised of students from the same level and class. Times are predetermined and enrollment for this class opens at the start of each term. Specific dates will be scheduled at set times beginning four weeks prior to the performance. Two classes are required and are an hour in length. The tuition for prep class is $250 per term.